ENG201- Business and Technical English Writing Assignment No.2 Discussions and Solutions Due Date: 26th May 2014

Business & Technical English: Eng201

Assignment No. 02

Spring 2014           

Total Marks: 15

 Objective:

To assess the level of students’ conceptual clarity of Seven C’s of communication


Instructions

The assignments sent after the Due Date will not be accepted.
The corrupt files will be marked zero.
The assignments should be zoomed in at 100%.
Plagiarism will NOT be tolerated. Plagiarism means taking credit for someone else’s work by presenting it as your own.
No marks will be awarded for copied assignments and the case may be referred to the discipline committee for a suitable action.
No assignment will be accepted through e-mail.
The font color should be preferably black and font size should be 12 Times New Roman.




Q1: Keeping in view the parameters of a courteous message, change the underlined tactless and blunt expressions into tactful and courteous ones.                      (5 Marks)



Courtesy stems from a sincere we-attitude. It is not merely rudeness with mechanical insertion of ‘please’ and ‘thank you’, but applying socially accepted manners is also a form of courtesy. Politeness grows out of disregard and concern for others. True courtesy involves being unaware not only of the perspectives of others, but also their feelings. Knowing your audience allows you to use statements of courtesy. Be aware of your message sender.







Q2: “The successful communicators make the reader feel that the most important person in our business relationship is YOU, the READER.”

 Rewrite the following writer-centered sentences by keeping in mind principles/techniques of ‘Reader-Centered Approach/You-Attitude.                      (2*5=10Marks)      



Note: First statement is solved for your reference.

Sr.

No.
Writer-Centered Approach
Reader-Centered Approach


0.
Our warranty becomes effective only when we receive an owner’s registration.
Your warranty begins working for you as soon as you return your owner’s registration.
1.
I have granted you permission to attend the communication seminar.

2.
You failed to sign your check.



3.
I have shipped your order by UPS, and we are sure it will arrive in time for your sales promotion May 7, 2014.

4.
Obviously you have overlooked the instruction manual for handling the machine.

5.
We assure you that you may obtain prompt responses to any inquiries concerning your loan.